Privacy Policy · reCODE Performance

Last updated: September 25, 2026

reCODE Performance LLC ("reCODE," "we," "us") provides movement and recovery coaching at 110 Midland Avenue, Basalt, Colorado 81621. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to recodeperformance.com, our online scheduler, our phone line, and our work with you in the studio.

What we collect

Contact and booking information: your name, email, phone number, and the sessions you book, reschedule, or cancel.
Payment information: payments are processed by our scheduler's payment processor. We see the amount, date, and the last digits of your card; we do not store full card numbers.
Intake and agreement information: what you tell us on your intake form, including your activity history, goals, current medical providers, health conditions and medications you choose to disclose, and implanted-device screening for Electrons Plus. For clients ages 13–17, this includes parent or guardian information.
Session records: Julian's coaching notes, your written blueprint, and the photos and short videos taken during sessions as coaching tools.
Phone calls: calls to our number are answered by an automated reception assistant. Calls may be recorded and transcribed so we can follow up accurately and keep a record of any safety guidance given.
Website use: basic technical information such as your browser, device type, pages visited, and IP address, collected through cookies and similar tools needed to run the site and scheduler.

How we use it

To schedule and deliver your sessions and keep an accurate coaching record.
To screen for situations where a service isn't appropriate, such as an implanted electrical device before Electrons Plus.
To process payments, packages, credits, and refunds.
To contact you about your appointments, your blueprint, and changes to our services or policies.
To send occasional reCODE news if you've agreed to receive it. Every such email has an unsubscribe link.
To run, secure, and improve our website and scheduler.

What we don't do

We don't sell your information or share it for anyone else's marketing.
We don't share your information with other practices, including the other members of the Roaring Fork Wellness Collective or any business at 110 Midland Avenue, unless you ask us to in writing.
We don't use your photos or videos outside your client record (on our website, social media, or teaching materials) without your separate written permission, which you can withdraw at any time.

Who we share it with

Service providers who run our website, scheduler, payments, email, and phone reception, only as needed to provide those services to us, and under obligations to protect it.
Your medical provider or an emergency service, if you ask us to or if we believe it's needed to protect your safety or someone else's.
When the law requires it, such as a valid subpoena or court order, or to protect our legal rights.
A successor business, if reCODE is ever sold or reorganized. We'd notify you first, and this policy would continue to apply to information collected under it.

How long we keep it

We keep client records, including intake forms, signed agreements, session notes, and session photos and videos, for as long as you're a client and for seven years after your last session. For clients who were under 18, we keep records until the client turns 21 or for seven years, whichever is later. Then we delete them unless the law requires us to keep them longer. Website technical data is kept for shorter periods.

Security

We use reasonable safeguards, including access controls and reputable service providers, to protect your information. No system is perfectly secure, and we can't guarantee absolute security.

Health information

reCODE is not a medical practice and is not a "covered entity" under the federal Health Insurance Portability and Accountability Act (HIPAA). We still treat the health information you share with us as confidential and use it only as described in this policy.

Young athletes

We work with athletes ages 13–17 only with a parent or guardian's written consent. A parent or guardian may review, correct, or ask us to delete their child's information. We don't knowingly collect information from children under 13, and our services are not offered to them.

Your choices

You may ask to see, correct, or delete the information we hold about you, or to stop receiving reCODE news, by emailing info@recodeperformance.com. We'll respond within 30 days. We may need to keep certain records, such as signed agreements and payment records, where the law or a legitimate business need requires it, and we'll tell you if that applies.

Changes to this policy

If we change this policy in a meaningful way, we'll post the new version here with a new date and, for current clients, let you know by email before it takes effect.

Contact

reCODE Performance LLC 110 Midland Avenue, Basalt, CO 81621 info@recodeperformance.com · 970 902 3766